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Legal

Subscription Terms

These terms cover billing cycles, auto-renewal, cancellation, plan changes, pricing, and taxes for ArcAlpha subscriptions. They apply together with the Terms of Service and Refund Policy.

1. Subscription Plans

  • Monthly and annual plans are offered.
  • A Free plan (a single paper-trading agent) is available.
  • The number of agents, features, and usage/credit scope included in each plan match the Pricing page.
  • Free trial: [TODO: confirm whether a free trial is offered and its length]

2. Auto-Renewal

Subscriptions renew automatically for the same period (monthly/annual) until you cancel. At renewal, your saved payment method is charged; if payment fails, it may be retried or access to paid features may be restricted.

3. Cancellation

You may cancel at any time. You keep access until the end of your current billing period and are not charged for the next cycle. Cancel from your account billing settings, the Paddle portal, or by emailing support.

4. Plan Changes (Upgrade/Downgrade)

  • Upgrades may take effect immediately.
  • Downgrades generally take effect from the next billing cycle.
  • Whether proration applies depends on Paddle’s billing handling. [TODO: clarify proration policy]

5. Price Changes

The Company may change prices and will give reasonable advance notice. New prices apply to renewals after the notice; for existing subscribers, they take effect from a billing cycle after notification.

6. Taxes

As Merchant of Record, Paddle.com may calculate and collect applicable taxes (VAT, GST, etc.) based on your location. Whether tax is included in the displayed price is shown at checkout on the Paddle payment screen.

Effective Date: (Effective date pending), 2026

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ArcAlpha is operated by Zero to One Flow (021flow), a sole-proprietor brand providing AI-powered digital products and automation services.

Product

OverviewFeaturesPricingHelp Center

Support

Email

[email protected]

Support Phone

070-8676-0210

Billing, refund & cancellation

Paddle Buyer Support

Business Information

Trade Name

Zero to One Flow (021flow)

Sole Proprietor / Representative

Sungtae Ryu

Business Registration No.

317-09-03418

E-commerce Registration No.

Registration in progress

Address

A-2704, 25 Beopjo-ro, Yeongtong-gu, Suwon-si, Gyeonggi-do, Republic of Korea

Email

[email protected]

Hosting Provider

To be confirmed

Business Information Verification

Verification link coming soon

Payment

Web orders and payments for 021flow are processed by Paddle.com. Paddle.com is our online reseller and Merchant of Record for web orders, and handles payment processing, taxes, receipts, payment-related customer support, refunds, and chargebacks.

© 2026 Zero to One Flow. All rights reserved.

ArcAlpha · AI Trading System

For informational and operational use only. Not investment advice.